Deutsch
English

Support

Welcome  Support

We are there for you

We are here for you - even years after you have purchased our products. For us, qualified service in all areas is just as important as comprehensive consulting by our sales team.

G&D regards these aspects as the basis for a working partnership.

Our support team - competent and always there for you

“Through top-notch technical support and expert advice, we are able to inspire our customers on a daily basis.“ - Tobias Kessler, Support

Our support – personal and competent

As in many sports, some personal bests are only possible when working closely with a strong team. The G&D technical support team is such an essential player within the G&D service philosophy.

Our staff is only one phone call away to take charge of your request.

G&D support offers more…

  • Consulting and planning of complex KVM installations
  • Free of charge loan equipment - before purchasing and during repairs
  • On-site installation and start-up of G&D devices
  • Reliable troubleshooting
  • Professional on-site service
  • Fast repair service
  • Three years of full warranty on components including installation, which is far more than legally required
  • Technical support in English and German from 6.00 a.m. to 6:30 p.m., on Fridays to 5:00 p.m. with direct contact to the service department - cost free on 00800-55096000*

*This service number cannot be reached from some regions or service providers. In that case, you can still call us on +49 27 39 89 01-488

Questions & support for our products

Repairs & returns of our KVM devices

You can contact us

Mondays to Thursdays:
from 06:00 a.m. to 6:30 p.m. (CET)

and Fridays:
from 06:00 a.m. to 5:00 p.m. (CET)

Send an email to
support@gdsys.de

or free of cost via phone
00800 5509 6000*

This service number cannot be reached from some regions or service providers. 

In that case, you can still call us on +49 27 39 89 01-488

News at G&D

|

Further optimization of G&D’s excellent service - Guntermann & Drunck have always been and will always be committed to providing excellent...

Read more

|

Further optimization of G&D’s excellent service - Guntermann & Drunck have always been and will always be committed to providing excellent...

Read more

|

In most industries applications always demand higher resolutions. That’s why today, 4K is increasingly finding its way into IT...

Read more

|

In most industries applications always demand higher resolutions. That’s why today, 4K is increasingly finding its way into IT...

Read more

|

Guarantee for speed and consistency - When it comes to KVM, the letter V – short for video – plays the most important role because it is the...

Read more

|

Guarantee for speed and consistency - When it comes to KVM, the letter V – short for video – plays the most important role because it is the...

Read more