We are there for you
We are here for you - even years after you have purchased our products. For us, qualified service in all areas is just as important as comprehensive consulting by our sales team.
G&D regards these aspects as the basis for a working partnership.
“Through top-notch technical support and expert advice, we are able to inspire our customers on a daily basis.“ - Tobias Kessler, Support
Our support – personal and competent
As in many sports, some personal bests are only possible when working closely with a strong team. The G&D technical support team is such an essential player within the G&D service philosophy.
Our staff is only one phone call away to take charge of your request.
G&D support offers more…
- Consulting and planning of complex KVM installations
- Free of charge loan equipment - before purchasing and during repairs
- On-site installation and start-up of G&D devices
- Reliable troubleshooting
- Professional on-site service
- Fast repair service
- Three years of full warranty on components including installation, which is far more than legally required
- Technical support in English and German from 6.00 a.m. to 6:30 p.m., on Fridays to 5:00 p.m. with direct contact to the service department - cost free on 00800-55096000*
*This service number cannot be reached from some regions or service providers. In that case, you can still call us on +49 27 39 89 01-488
Questions & support for our products
Repairs & returns of our KVM devices
You can contact us
Mondays to Thursdays:
from 06:00 a.m. to 6:30 p.m. (CET)
from 06:00 a.m. to 5:00 p.m. (CET)
Send an email to
or free of cost via phone
00800 5509 6000*
This service number cannot be reached from some regions or service providers.
In that case, you can still call us on +49 27 39 89 01-488