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Here for You // Our new extended service times

We are here for you - even years after you have purchased our products. For us, qualified service in all areas is just as important as comprehensive consulting by our sales team.

G&D regards these aspects as the basis for a working partnership.

Since September 2014, we have extended our service times for you
Call us on

  • Mondays to Thursdays from 6:00 a.m. to 6:30 p.m. (CET)
  • Fridays from 6:00 a.m. to 5:00 p.m. (CET)

on +49 2739 8901-488 or send an email to

Support FAQs

Do you have a defective device? Do you need help with the installation or do your devices require an update? Here you will find answers to frequently asked questions about our support.

To the support FAQs

Support Request

If you have any technical questions, please contact our support team via phone,
email or contact form.

Contact the Support Team »

Repairs & Returns

Find out how to return a product to get it repaired, tested or receive a credit note. That way we can accelerate the process.

To return test samples, please use the return note provided with the test samples. 

Repairs & Returns »


Defective product?

Please use our RMA form to return any defective products.

RMA form

Any questions?

Please send us an email or call us on:

+49 2739 8901-488