News
05|2012
KVM pioneers implement monitoring over SNMP
03|2012
Growing G&D sales network
03|2012
Review CeBIT 2012
Please note:
Please only return goods that you have purchased directly at Guntermann & Drunck.
If you did not purchase the product directly at Guntermann & Drunck, please contact your dealer regarding any complaints.
Please do not return any goods without an RMA number. Returns that are sent in without an RMA number are directly returned to the addresser without being processed.
Sent in goods that were not purchased at Guntermann & Drunck cannot be processed and are directly returned to the addresser.
Repairing your devices
Repairing your devices
Important:
Please use the provided box if the shipping address differs from the address given in your contact data.
Please fill out the RMA form. Note that all fields marked with an asterisk (*) are required fields.
After you have sent the form, you will immediately receive your RMA number.
You will receive an email containing your collected data.
Print out the copy, sign it and send it along with your return shipment.
Thank you for your help.
to RMA form
Returning non-defective devices
Returning non-defective devices
We want to make sure that the process is handled as quickly and smoothly as possible.
If you received an incorrect delivery or the order has not been correct, please consult our sales or support team. After consultation please fill out the form.
After filling out the form you will receive an email with the information you provided.
Please attach the signed email when returning the devices. This allows us to allocate the devices accordingly.
Thank you for your support
Test samples
Test samples
To return test samples, please use the return note provided with the test samples.
Thank you for your help
