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Privacy policy statement

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

The use of our website is generally possible without providing personal data.

As far as personal data are collected when visiting our websites, we process them exclusively in accordance with the Basic Data Protection Ordinance (VO (EU) 2016/679; DS-GVO) and the Federal Data Protection Act of 30 July 2017 (BDSG-neu), as well as the Telemedia Act (TMG). The processing of personal data takes place exclusively in accordance with this data protection declaration.

This data protection declaration applies to the use of the websites under the address

For linked contents of other providers, the data protection declaration deposited on the linked website is decisive.

We would like to point out that security loopholes may occur in the course of data transmission via the Internet which cannot be prevented by the technical design of this website. A complete protection of personal data is not possible when using the Internet.

Privacy G&D

Responsible authority

Responsible for the processing of personal data in the context of the use of this website is:

Guntermann & Drunck GmbH
Roland Ollek, Nils Strauch (CEO)
Obere Leimbach 9
57074 Siegen

Phone: +49 271 23872-0

Data protection officer

As data protection officer we have been appointed:

Mr Dipl.-Inform. Olaf Tenti
GDI Gesellschaft für Datenschutz und Informationssicherheit mbH
Körnerstraße 45
58095 Hagen (NRW)

Fon: +49 2331 356832-0

Data collection and storage

When you visit our website, data is automatically collected and stored in log files on our hoster's server. This data can have a personal reference. Among the data collected are:

  • Name of the accessed website
  • Date and time of retrieval
  • Amount of data transferred
  • Notification of successful retrieval
  • Type of Internet browser
  • Version of the internet browser
  • The operating system under the browser with patch level
  • Previously visited page
  • requesting provider
  • IP addresses[in anonymized form]

The host uses the collected data to operate the website and to ensure IT security. If there are concrete indications, the log data will be analyzed subsequently if necessary. Data stored by the hoster will be automatically deleted after 12 months.

Data handling

In the context of the use of our website, personal data are transmitted to third parties.

Basis of data processing

The basis for data collection in accordance with Art. 6 Para. 1 S. 1 DS-GMO are: your consent (lit. a), if applicable; the processing of information for the fulfilment of a contract or the initiation of a contract (lit. b), if applicable the fulfilment of a legal obligation (lit. b). Insofar as the data collection is based on the legitimate interest of our company (lit. f), separate reference is made to this within the framework of the individual procedure.


Cookies are used to provide our website. Cookies are small text files which are stored on your terminal device and which enable the recognition of your device.

Cookies are used to provide you with technical access to the services of our websites. For this purpose, so-called session cookies are used, which enable recognition within a visit to our pages. After your visit, cookies are automatically deleted by your browser.

We use cookies to optimize our web pages. For this purpose, so-called session cookies are used, which enable recognition within a visit to our pages. Session cookies are automatically deleted from your browser after your visit.

Furthermore, we use cookies, which serve to recognize your device across sessions. Cookies stored on your device for this purpose are not deleted after each session.

You can object to the use of cookies by the settings of your browser and thus prevent the setting of cookies. We would like to point out that the use of individual functions of our website may then not be possible.

Contact possibilities (contact form / support / e-mail)

On our website you can contact us via e-mail / contact form. In this context, personal data will be stored and processed for the purpose of communication. The data collected for this purpose ([name, address, telephone number, e-mail address, IP address]) will not be passed on to third parties. The data are not combined with other data collected on this website. The data may be stored within the framework of Customer Relations Management (CRM) if you are already a customer of our company].

The basis for data collection pursuant to Art. 6, para. 1, sentence 1 of the German Data Protection Ordinance (DS-GVO) are: any consent you may have given (lit. a); any processing of the information to fulfil a contract or to initiate a contract (lit. b); any fulfilment of a legal obligation (lit. b); and the legitimate interest of our company in the communication you have initiated (lit. f). 

The data will be deleted as soon as the purpose of the communication has been achieved.

Contradiction advertising mails

We herewith object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.

Analytics software

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type / browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

These data cannot be assigned to specific persons. This data is not combined with other data sources. We reserve the right to check this data at a later date if we become aware of specific indications of illegal use.

Google Analytics

To the extent that this website contains Google Analytics, a web analysis service provided by Google Inc. (" Google"), your browser may save a password that was created by Google Inc. or third party cookie that allows an analysis of your use of this website. The information collected in this way (including your anonymized IP address) will be transmitted to a Google server in the USA and stored there. Google uses this information to evaluate your use of this website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. 

Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data stored by Google. You can prevent the installation of cookies. To do this, you must select "do not accept cookies" in your browser settings. Please note that in this case you may not be able to use all functions of this website to the full extent. 

Google Privacy Policy

By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.

You can prevent Google Analytics from collecting data by downloading the following browser add-on.

The browser add-on to disable the Google Analytics Java Script ("ga. js","analytics. js" or "dc. js") allows visitors to a website to prevent their data from being used by Google Analytics.

Download the Browser-Add-On or click on this link to be excluded from the Google Analytics measurement.

WiredMinds AG

For marketing and optimization purposes, products and services of WiredMinds AG are used on this website. In doing so, data are collected, processed and stored, from which usage profiles are created under a pseudonym. Wherever possible and reasonable, the user profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and are used to recognize the Internet browser. The collected data, which may also include personal data, will be transmitted to WiredMinds or directly collected by WiredMinds. 

WiredMinds may use information that is left behind through visits to the websites in order to create anonymous user profiles. The data thus obtained will not be used to identify the visitor of this website personally without the separate consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. As far as IP addresses are collected, they will be made anonymous by deleting the last block of numbers immediately after collection. The collection, processing and storage of data can be objected to at any time with effect for the future.

Exclude from website tracking

Your rights and assertion of rights

You have the rights set out below. You can assert these against us. Please use the above data or send an e-mail to:

Right to information

You have a right to information about whether we process personal data about you, for what purposes we process the data, which categories of personal data about you we process, to whom the data may have been forwarded, how long the data may be stored and what rights you have.

Right to correct data. You have the right to have any inaccurate personal data concerning you that is stored by us corrected. You also have the right to have us complete an incomplete data record stored by us.


You may request us to delete your personal data if (1) the data has been processed unlawfully, (2) the purpose for which the data was collected has been achieved, (3) you have revoked your consent to data processing and there is no other legal basis for processing, (4) we are subject to a legal obligation to delete the data, (5) they are under 16 years of age or (6) you have objected to processing and there are no overriding legitimate reasons for processing on our part.

Right to limitation of processing

You may request us to restrict processing in the following cases. In these cases, we will block the data and will not process them further. (1) If you dispute the accuracy of your personal data for the duration of our audit. (2) If you have requested deletion and we cannot or may not carry out deletion. (3) If you need the data for the assertion of claims, but we would be obliged to delete them because the purpose of the processing has been achieved. (4) If you have objected to the processing and no final decision has yet been taken.

Opposition to the processing

If the processing of personal data concerning you is based on legitimate interests on our part, you may object to the processing for reasons arising from your particular situation.

Revocation of a given consent. If you have consented to the processing of personal data, you can revoke your consent at any time. Please send your revocation to the above mentioned data or by mail to:

Right of appeal regarding data protection supervision. You have the right to appeal to the supervisory authorities with a data protection complaint. The supervisory authority responsible for us is the North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information. The complaint may be lodged with any supervisory authority, irrespective of its competence.


Guntermann & Drunck GmbH uses a chat software of the company
Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the chat like a contact form to chat with our staff in almost real time. When starting the chat, the following personal data is generated:

    Date and time of the call,
    Browser type/version,
    IP address,
    operating system used,
    URL of the previously visited website,
    Amount of data sent.
    And if specified: first name, last name, and e-mail address.

Depending on the course of the conversation with our employees, further personal data may be collected in the chat, which will be entered by you. The type of this data depends strongly on your request or the problem you describe to us. The purpose of processing all this data is to provide you with a fast and efficient way of contacting us and thus to improve our customer service.

All our employees have been and will be trained on the subject of data protection and instructed on the secure and trustworthy handling of customer data. All our employees are obliged to maintain confidentiality and have signed an addendum to their employee contracts accordingly to the obligation to maintain confidentiality and to observe data protection.

By accessing the website, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that runs on your computer and enables the chat.

Furthermore, Guntermann & Drunck GmbH Systementwicklung saves the course of the chats for a period of 30 days. This serves the purpose of saving you from possibly having to make extensive statements about the history of your inquiry as well as for the constant quality control of our chat offer. The processing is therefore permitted according to article 6 paragraph 1 letter f DSGVO. If you do not wish this, you are welcome to let us know by using the contact details listed below. Saved chats will then be deleted by us immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also in our legitimate interest, which is why processing is permitted under Art. 6 Par. 1 Letter f DSGVO.

Further information can be found in the privacy policy of Userlike UG.

ISO 9001:2015 certified

We continue developing our integrated management system with regards to the needs of our customers. This ensures our compliance with the DIN EN ISO 9001:2015 quality norm. 

Download the certificates

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