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Support
Welcome  Support

Your G&D support - personal and competent

Just as in sports, personal top performance is only possible through the perfect interaction of a strong team. Our customer support is an essential part of the G&D service. We are also there for you after you have purchased our products. Professional support in all service areas is as important to us as comprehensive advice from our sales team. For G&D, this is the basis of a successful partnership.

Our employees are only a phone call away to deal with your concerns.

Your G&D support - personal and competent

G&D support offers more…

  • Consulting and planning of complex KVM installations
  • Free of charge loan equipment - before purchasing and during repairs
  • On-site installation and start-up of G&D devices
  • Reliable troubleshooting
  • Professional on-site service
  • Fast repair service
  • Three years of full warranty on components including installation, which is far more than legally required
  • Technical support in English and German.

How you can reach us

Worldwide

Monday to Thursday:
from 06:00 a.m. to 6:30 p.m. (CET)

and Friday:
from 06:00 a.m. to 5:00 p.m. (CET)

Send an e-mail to
support@gdsys.de

or via phone: +49 271 23872-488

North America

Monday to Friday:
from 08:00 a.m. to 5:30 p.m. (PST)

After 5:30 p.m. (PST) the calls are forwarded to the central support in Germany

Send an e-mail to
support@gd-northamerica.com

USA: +1-833-928-1976 (free of charge)
Kanada: +1-626-624-9229

Questions & support for our products

Repairs & returns of our KVM devices

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