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Support
Welcome  Support

We are there for you

We are here for you - even years after you have purchased our products. For us, qualified service in all areas is just as important as comprehensive consulting by our sales team.

G&D regards these aspects as the basis for a working partnership.

Our support team - competent and always there for you

Our support – personal and competent

As in many sports, some personal bests are only possible when working closely with a strong team. The G&D technical support team is such an essential player within the G&D service philosophy.

Our staff is only one phone call away to take charge of your request.

G&D support offers more…

  • Consulting and planning of complex KVM installations
  • Free of charge loan equipment - before purchasing and during repairs
  • On-site installation and start-up of G&D devices
  • Reliable troubleshooting
  • Professional on-site service
  • Fast repair service
  • Three years of full warranty on components including installation, which is far more than legally required
  • Technical support in English and German from 6.00 a.m. to 6:30 p.m., on Fridays to 5:00 p.m. with direct contact to the service department - cost free on +800-55096000*

*This service number cannot be reached from some regions or service providers. In that case, you can still call us on +49 271 23872-488

Questions & support for our products

Repairs & returns of our KVM devices

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You can contact us

Monday to Thursday:
from 06:00 a.m. to 6:30 p.m. (CET)

and Friday:
from 06:00 a.m. to 5:00 p.m. (CET)

Send an e-mail to
support@gdsys.de

or free of charge via phone
+800 5509 6000*

This service number cannot be reached from some regions or service providers. 

In that case, you can still call us on +49 271 23872-488

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