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Welcome  Support  FAQ

Frequently asked questions

Our general FAQs will answer your questions if you're new to the world of KVM. Find answers to your questions about our support and the installation of our products.

Do you have further questions? Don't hesitate to contact us - we will be pleased to advise you.

Frequently asked questions
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You can contact us

Monday to Thursday:
from 06:00 a.m. to 6:30 p.m. (CET)

and Friday:
from 06:00 a.m. to 5:00 p.m. (CET)

Send an e-mail to

or free of charge via phone
+800 5509 6000*

This service number cannot be reached from some regions or service providers. 

In that case, you can still call us on +49 271 23872-488